Strategic Planning
We partner with communities to help them identify actionable priorities by guiding the strategic planning process. Through the strategic planning process local governments establish well-defined objectives that reflect community priorities. With well-defined goals, governments can respond effectively to both current challenges and emerging opportunities while also promoting transparency and accountability in government operations.
We are committed to working with communities to maintain their strategic plans. By providing ongoing support services, we facilitate regular updates and revisions, ensuring continued alignment with evolving priorities.
Council Development
We know that when a community is led by a council grounded in strong governance, it operates with greater transparency, accountability, and efficiency. Community services improve, and the council is able to focus more strategically on long-term needs and direction. We help governing bodies complete governance self-assessments, clarify roles and responsibilities, build effective teamwork, and understand team dynamics to achieve positive outcomes for their communities. After these conversations, we work with the governing body to develop policies and by-laws to guide future actions. Additionally, we offer onboarding programs for new council and board members to ensure they are ready to effectively and productively serve their communities from the outset of their terms.
Performance Evaluation Facilitation
We know that annual reviews often become uncomfortable conversations instead of constructive ones. That is why our approach emphasizes open dialogue and collaborative goal setting, ensuring every voice is heard and valued. We gather candid feedback from council members and staff, translate it into actionable insight, and help establish a clear process for future reviews. This collaborative process builds trust, transparency, and accountability across leadership and council; clarifies expectations; and strengthens collaboration, fostering a framework of continuous development that benefits the Administrator, leadership, and the council.
Project Management
We deliver comprehensive project management services designed to guide communities through every stage of their initiatives. Beginning with an initial needs assessment, we work collaboratively with stakeholders to identify solutions. We promote cross-departmental collaboration and integration, making certain that all voices are heard and considered throughout project planning and execution. Once solutions are identified, we oversee the implementation process, ensuring that projects progress efficiently and effectively.
Interim Services
We provide experienced professionals to support communities during short-term leadership transitions. We also offer long-term assistance to communities that need professional services but face budgetary restrictions or do not require a full-time employee.